c7c7c7 Privacy Policy

Introduction

c7c7c7 (referred to herein as "we", "us", or "the platform") is a safe and reliable online gaming service operating for users in Bangladesh. We take the privacy of your personal information seriously and protect your data using advanced security technology including SSL encryption.

This privacy policy tells you what types of information we collect, how that information is used, when it may be shared with third parties, and what rights you have over your own information. By using any service provided by c7c7c7, you are considered to have given your consent to the terms described in this privacy policy.

You are requested to read this policy in full before using our services. If you have any questions, please contact our support team.

1. What Information We Collect

We collect various types of information during account registration and use of services on c7c7c7. This information helps us improve our service quality and provide you with a safe and smooth gaming experience.

a) Personal Identification Information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Current residential address

b) Financial Information:

• bKash, Nagad, or Rocket mobile banking number
• Basic bank account details (for deposits and withdrawals)
• Transaction history and amounts

c) Technical Information:

• IP address and device information
• Browser type and operating system information
• Cookie and session data
• Site access and usage log information

d) Gaming Activity Information:

• Game play history and preferences
• Bet amounts and results
• Records of bonus and promotion usage

2. How We Collect Information

c7c7c7 collects your information in several ways. The collection methods are transparent and operate entirely on the basis of your consent.

• Direct Registration: Information you provide when creating an account.
• Transaction Processing: Financial information automatically collected during deposits or withdrawals.
• Automatic Tracking: Your browsing behavior, click patterns, and session information collected via cookies.
• Customer Support Contact: When you contact us for assistance via live chat or email.
• Third-Party Verification: Information received from verification services used to confirm identity and age when required.

3. How We Use Your Information

We use the information we collect only for specific, legitimate purposes that relate to your interests. c7c7c7 never uses your information for irrelevant or unauthorized purposes.

• Creating and managing accounts and verifying identity.
• Processing financial transactions (deposits and withdrawals) securely.
• Preventing fraud, money laundering, and illegal activity.
• Verifying age to protect those under 21.
• Providing customer support and resolving complaints.
• Offering a personalized gaming experience and bonus offers.
• Ensuring the security and stability of the platform.
• Complying with applicable laws and regulations.
• Implementing responsible gaming policies.

4. Data Protection and Security

c7c7c7 uses industry-standard technology and methods to ensure the highest level of security for your information. All our data transmissions are protected by SSL (Secure Socket Layer) encryption, which safeguards your personal and financial information from unauthorized access.

• SSL Encryption: All data transfers are encrypted using 256-bit SSL technology.
• Firewall Protection: Advanced firewalls are active to prevent unauthorized access.
• Regular Security Audits: Regular tests are conducted to identify system vulnerabilities.
• Access Control: Only authorized staff can view user information, and only to a limited extent.
• Password Hashing: All passwords are stored in a secure hashed format, not in plain readable form.

However, no method of data transmission over the internet or electronic storage can be claimed to be completely secure. Even so, we take the utmost precautions to protect your information.

5. Sharing Information with Third Parties

c7c7c7 does not sell, rent, or provide your personal information to third parties for commercial purposes. However, in certain circumstances limited information sharing may be necessary:

• Payment Processors: Financial information required to complete transactions via bKash, Nagad, Rocket, or bank transfer.
• Identity Verification Services: Authorized verification services used to confirm age and identity during the KYC process.
• Legal Obligations: In response to a court order, government directive, or lawful request from a law enforcement agency.
• Fraud Prevention: Relevant authorities in order to prevent financial crime or misuse of the platform.

Any third-party service provider is contractually bound to protect the confidentiality of your information and may not use your information for any additional purpose.

6. Cookie Policy

Cookies are small text files stored on your device that help our platform remember your preferences and session information. c7c7c7 uses the following types of cookies:

• Essential Cookies: Required for the core functionality of the site — login sessions, security tokens, and so on.
• Functionality Cookies: For your language preferences, display settings, and personalized experience.
• Analytics Cookies: To understand site performance and usage patterns — no personal information is attached.

You can disable cookies by changing your browser settings. However, disabling cookies may limit some site functionality.

7. Data Retention Period

c7c7c7 retains your information only for as long as it is necessary or legally required. The general policy is:

• All personal and transaction information is retained while the account is active.
• Financial records and transaction history are kept for a set period after account closure in accordance with legal obligations.
• Information required for fraud prevention and dispute resolution may be retained for an extended period.
• Financial information is generally retained for at least five years after account closure.

Once the required period has ended, information is securely deleted or anonymized in a way that personal identity can no longer be determined.

8. Your Rights

As a user of the c7c7c7 platform, you have the following rights over your personal information:

• Right of Access: The right to know what information we have stored about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Data Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to certain types of processing of your information.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time after receiving it.

9. Protection of Minors

c7c7c7 strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect or store any information from minors.

• Age verification is mandatory during the registration process.
• Additional identity verification is carried out in suspicious cases.
• An account found to belong to a minor is closed immediately and any collected information is deleted.

If you believe a minor is using our platform, please inform our support team immediately.

10. Policy Changes and Updates

c7c7c7 reserves the right to update this privacy policy from time to time. For any significant changes:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For important changes, a notification may be sent to the registered email address.
• If you continue to use the platform after a change, you will be considered to have accepted the new policy.

We therefore recommend visiting this page regularly. If you object to any change, you may stop using the platform and contact our support team to close your account.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us. The c7c7c7 privacy team is always ready to respond to your requests.